I’ve been having problems with my cell phone for about a year now. I’m on my third battery since I got the LG and it is starting to get real irritating. The last one would go dead after a couple of hours, but this one just shuts my phone off at inopportune moments and I don’t realize it until several hours have gone by. Rather than dealing with Verizon this time I may just get a couple of extra batteries from the place where I got my last cordless phone battery. They have replacements cheaper than I can get them at Verizon, at least the last time I checked. I only have a few more months and I can get a new one anyway.