Goddamn power has been out for the last 30 minutes or so. Everyone in the neighborhood. Can’t get through to anyone in customer service, just fucking recordings. I hate recordings. They don’t think enough about their customers to put live operators on the line, I guess that it is cheaper that way. I will admit that there are a lot of instances where automated systems are better, but they should at least work, not require a PhD to fucking navigate through.
The bank is a good example. I do most of my banking online or after hours at the ATM, but occasionally need to speak to someone on the phone. It would be very simple, just change the automated system to say something along the lines of: “Hit 1 to speak to a ve operator, otherwise stay on the line and you will be transferred to the Bank of America goatfuck line. Thank you, and call again when you are bored and need to waste an hour or two of your life”.
At least if it were someone’s voice mail there would be a slight chance of them calling you back. As is, most of the time I can barely get through the fucking system.