September 21, 2007

Sometimes Customer Service Sucks

I ordered some parts for my gas grill a couple of days ago and paid for next day air. As a matter of fact I paid more for the damned delivery charges than I did for the parts themselves. I gave them very specific instructions that if they couldn’t get the parts for me today then they just need to cancel the order. Get them to me they did. Too bad they sent the wrong parts. I ordered a burner and the two venturi things that hook to the gas lines. The burner that they sent me doesn’t even remotely look like the one that I ordered and the venturi pair won’t even fit the damn thing. I guess someone must have smoked a bit too much dope before packing the box.

I called and called and called and called and of course they don’t answer the phone, so I have emailed clagrills.com and told them that they need to send me an RMA airbill so that I can send these parts back and that as long as they refund my shipping costs they could send me the correct parts. If they can’t do that they just need to send me my damn money back. Although for the party tomorrow we are just doing cold cuts and party trays I had planned on grilling steaks for the Marine Sunday night since he has to go back the next day.

I hate it when things don’t go the way I think they should go.

Two Arrested in Noose Incident

Police in Alexandria Louisiana, a few miles from Jena and host to several demonstrations in answer to the Jena 6 stuff that has been going on have arrested 18-year-old Jeremiah Munsen and a minor for driving intoxicated and hanging two nooses from the back of his pickup. Apparently he also had an unloaded rifle in the truck, which would be fairly common for the area anyway.

Apparently Munsen kept cruising the demonstration slowly and police have also charged him with inciting to riot as well as the DUI.

Just one more redneck asshat.

The Gulf Coast Readies for a Tropical Storm

Tropical winds and rain will be reaching the gulf coast someplace between the Florida Panhandle and Mississippi by midday Saturday.

According to Weather.com the subtropical depression is about 50 miles southwest of Appalachicola right now and moving to the northwest.

Much Better Day…

Yesterday ended up being a much better day than the previous one was. I didn’t get much sleep the night before last so was pretty worn out by the time I hit the sack last night. I no longer have a manager in my store where I have had so many problems. That is a good thing believe it or not. It gives me the opportunity to start trying to fix things there and actually start making some money. It will be at least week before I get a manager in there, which makes it kind of rough since I have one of them off today and tomorrow and another on on Tuesday and Wednesday. As long as everyone shows up for work tomorrow I’m cool.

We are still planning on having our party tomorrow afternoon for the Marine. I am looking forward to it and just wish I were off on Sunday. If all goes well I will sleep in on Sunday morning and head in to work around 8AM. I will just have to wait and see about that one.

I just found out last night that one of the other two district managers is on vacation the same weekend I am supposed to be in Helen, which sucks. I am still planning on attending but I may end up not being able to go. I have really been looking forward to that weekend and am going to make every attempt to get there. I’m going to speak with my boss today and try to work that one out, but changing her vacation date is not going to happen.

Resident Computer Geek

It’s somewhat funny. Every time someone at work has a computer issue they always end up coming to me. I don’t mind answering questions and stuff but I really don’t have the time to fool with fixing them anymore and have had to tell several people that. I do have one here that I seem to have had forever that I am almost done with. I am going to have to move it out of the kitchen for the party though.

Apparently one of my waitresses has a Thinkpad because yesterday she asked me where to buy IBM memory for them, as if I had some kind of secret pipeline. I told her that if she could do the upgrade herself to just do a search online, otherwise she needed to take it back where she bought it and talk with them.