April 29, 2007

Damn.

I agreed to get staffing and daily numbers from my new district this past Thursday afternoon to take some of the pressure off of my fairly new division manager. Everything has been pretty much OK through the weekend, at least up until this evening.

I was fine at my store, and two of my new managers called me with their sales and staffing. I still haven’t heard from the other manager yet. From what I was told at nine ‘o clock shift change they were short a waitress and nobody was there cooking. The waitress I spoke with said that if the cook had not showed up ten they were supposed to call me.

What the fuck?

I’m not even the district until Thursday. Christ, I have to be at my store in the morning to cook the day shift.

Apparently the cook works another job and isn’t scheduled until ten but I just found this out. The problem is that nobody else is that the dumbass schedules his second shift cook to leave at nine, and THEY LEAVE. I finally arranged for somebody to go in if this guy didn’t show up, but he did, and then the waitress calls me and lets me know that both waitresses are scheduled to get off at 2AM and they are leaving as scheduled. Doh! Got that one covered to, but this dude that can’t be bothered to call and get his sales and staffing at nine PM? That shit’s going to get fixed first thing tomorrow.

…and that is a lot of folks at the stores are going to be doing some serious hating on me next week. Not a fucking one was in uniform in either of the two stores that I went into today and I am sure that the other one is just as bad. The first one I stopped at there were three waitresses and a cook. The cook was in uniform, except she had her apron folded down in some sort of halfway thing leaving her nasty assed shirt showing. None of the waitresses had hats or head scarves on, which is a health department violation and one of them had a ring through her fucking lip. Oh hell no. This is going to be interesting.

The other one I stopped in at had two waitresses and a cook. They were all sitting on their asses at the low counter with no hats or aprons when I came in and one of them didn’t have a name tag. Both of the stores were shitholes as far as cleanliness goes. I think I will be hiring several new employees over the next few weeks.

…and it damn sure isn’t because of summer. I did get confirmation of my promotion from my AVP today and found out who my replacement is going to be. One of the district managers from Alabama who has been there twice and stepped back twice will be taking my store. This is the guy that was trying to get transferred back to Georgia to that district. They told him that he could either honor his commitment and stay in his current position, or take a demotion. He does have the potential to be a great operator, and is much better with the customers than I am, but he doesn’t have the stability and commitment to stay in the job long term. I think that they are looking to fire him anyway, but that’s just my own opinion anyway.

I spent a couple of hours with one of my new managers this afternoon and all I can really say is that I have my work cut out for me. It looks like at least a month or two of twelve hour days are ahead of me and it is probably going to take me six months to get all three stores right. What a PITA. Then I find out that we probably have an outing coming up in May or June, which means spending the weekend at some bullshit retreat with all of the upper management. Woopee. That should be interesting.

I haven’t had a chance to go to a baseball game in a few years now and it would be really nice if the wife and I could have a night out to go see the Braves play before the season is over. I usually try to get tickets through a guy that works in our corporate office but have also found that I can usually get a good deal on baseball tickets online as well. It’s faster and definitely much more convenient, and even if they are a couple dollars more expensive, the time savings makes it that much more worth it.